WHAT INFORMATION DO WE COLLECT:
We collect information from when you register on the site, place an order, enter a contest, respond to a survey or communication such as email, or participate in another site feature.p>
When ordering or registering, we may ask you for your name, email address, delivery address, telephone number, credit card information (all processed securely through PayFast) or other information. You may, however, visit our site anonymously.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our website.
HOW DO WE USE YOUR INFORMATION:
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalise your site experience
- To allow us to better service you in responding to your customer service requests
- To quickly process your transactions
- To administer a contest, promotion, survey or other site feature
If you have opted-in to receive our email newsletter, we may send you periodic emails. If you no longer like to receive promotional email from us, please opt-out. If you have not opted-in to receive email newsletters, you will NOT receive these emails from House of Vape. Visitors who register or participate in other site features such as marketing programmes and “members-only” content will be given a choice whether they would like to be on our email list and receive email communications from us.p>
HOW WE PROTECT VISITOR INFORMATION:
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons to keep your information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted by PayFast.
DO WE DISCLOSE THE COLLECTED INFORMATION TO OUTSIDE PARTIES:
House of Vape does not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with and advance notice, except as described below. The term “outside parties” does not include www.houseofvape.co.za. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety.p>
CHANGES TO OUR POLICY:
QUESTIONS AND FEEBACK:
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.